calling collect to US from Europe

[JJ]

I am looking for a “how to” on the dialing sequence for calling collect to the US from Europe. We will have our US cell phones with our US SIM cards and have Int’l Roaming & Global Text. I have figured out how to make calls to US, to each other while abroad, and for family to call us, but am still unsure of the collect calls. We hope we don’t need to, but some credit cards list a number to call collect from outside US and these start with a 1. Doesn’t there need to be a 0 to connect to an operator for a collect call? Just how does that work?

[admin]

Hello,
If the collect call number is a US number the same rules for dialing to the US apply. From Europe you add 00 before 1: 00 1 ??? ??? ????.
Normally, a collect call should be a free call. I have noticed that banks provide collect call numbers for calls from outside the US, but these numbers look like regular landlines, so to be honest I do not know how calling them would be free of charge. I will research this further. I suppose you aren’t concerned with whether the call is free or not, but with whether you will be able to contact the bank, and you shouldn’t experience any issues with the latter provided you’ll have access to a working phone.

[JJ]

I wonder if 00-1-0-xxx-xxx-xxxx would complete a collect call from Europe to a US number? Otherwise, it appears the bank card numbers listed as “collect” just don’t really work that way, and while it sounds nice, you may just be doing a regular call to a US landline phone. My concern is like a previous forum entry, where hold and delay time may eat up any voice minutes on an Int’l Roam package, and then you are stuck with excess overage costs. Guess we’ll just hope we don’t have to find out.

[admin]

OK. Could you provide an example such collect call number here (complete number).

[Author]

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